Terms & Conditions

1. Acceptance of These Terms

By accessing or using aardalwaha.com, you acknowledge that you have read and understood these Terms & Conditions. If you do not agree with them, you should discontinue use of the website.

2. Permitted Use of the Website

The website is provided primarily for business information, product discovery, trade enquiries and commercial communication. You agree not to misuse the website or use it for unlawful, fraudulent, disruptive or unauthorized purposes.

3. Website Information

Information displayed on this website is intended to provide a general overview of our business, product categories, services and markets.

Product availability, specifications, origin, packaging, quantities, prices, shipping arrangements and commercial terms may change and are subject to confirmation for each transaction.

4. Trade Enquiries

Submitting an enquiry through the website, email, telephone or WhatsApp does not create a binding contract. An enquiry is treated as a request for commercial review.

Buyers should provide accurate information, including the required product, specification, quantity, packaging, destination and relevant commercial requirements.

5. Quotations

Any quotation issued by AARD ALWAHA GENERAL TRADING LLC may be subject to validity periods, product availability, supplier confirmation, freight conditions, currency fluctuations, applicable duties, documentation requirements and other commercial factors.

A quotation does not constitute a final contract unless expressly confirmed and accepted in accordance with the commercial terms stated in the relevant transaction documents.

6. Orders & Commercial Contracts

Specific purchases, sales or supply arrangements are governed by the applicable quotation, proforma invoice, purchase order, sales contract, invoice or other transaction-specific documents.

Where transaction-specific terms conflict with general information on this website, the transaction-specific written agreement will normally take precedence.

7. Products, Samples & Specifications

Images, descriptions and product information shown on the website are illustrative unless expressly stated otherwise. Agricultural and natural products may exhibit reasonable variations in colour, appearance, size and other natural characteristics.

Commercial specifications should be confirmed in writing before an order is finalized.

8. Payments

Payment terms are determined on a transaction-by-transaction basis and must be confirmed through the applicable commercial documentation. Users should not make payments solely on the basis of information displayed on the public website.

9. Shipping, Freight & Logistics

Where logistics coordination is provided, shipment schedules, freight rates, transit times, carrier availability and destination charges may depend on third-party service providers and prevailing market conditions.

Estimated transit times or logistics information should not be interpreted as guaranteed delivery dates unless expressly agreed in writing.

10. Intellectual Property

Unless otherwise stated, website content including branding, logos, graphics, text, design elements, product presentation and original materials belongs to or is lawfully used by AARD ALWAHA GENERAL TRADING LLC.

No material may be copied, republished, reproduced or commercially exploited without appropriate authorization.

11. Limitation of Liability

To the extent permitted by applicable law, AARD ALWAHA GENERAL TRADING LLC is not responsible for losses arising solely from reliance on general website information, temporary website unavailability, third-party services, external links or information that has become outdated.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

12. Third-Party Websites & Services

The website may contain links to third-party websites, social networks, maps, logistics services or other external resources. We do not control those services and their own policies and terms apply.

13. Governing Law & Jurisdiction

Unless otherwise agreed in writing for a particular transaction, these website Terms are intended to operate under the applicable laws of the United Arab Emirates. Any dispute concerning these website Terms will be subject to the jurisdiction of the competent courts in Dubai, subject to applicable law and any transaction-specific agreement.

14. Changes to These Terms

We may update these Terms periodically to reflect changes to the website, business practices or legal requirements. The most recent version published on this page will apply to subsequent use of the website.